To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. Below are instructions that will make absolutely sure that your old preferences have been deleted and (when InDesign is relaunched) that a brand new preference file will be created.
I know that you said that you had already trashed preferences but you did not say just how you had done so. Then delete (or rename) the folder at the end of this path: C:\Users\\AppData\Local\Adobe\InDesign\Version \\Cache. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings.
To find them go to the Control Panel and open Folder Options and then click the View tab. I find that deleting the InDesign cache folder completely leads to a lasting change.įor Windows Users: On Windows 7 and above the caches files are hidden. Within the Caches folder find and delete the entire folder “Adobe InDesign”.
Within the Library folder find the “Caches” folder. “Library” will now appear within the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house-it may have the user’s name rather than “Home”) and click on the Home folder. Usually this is helpful for interface issues but it is certainly worth a try.įor Macintosh Users: The User Library folder in which InDesign’s cache files are stored is hidden by default on most Macintoshes. In addition to trashing preferences, as you've already done, you could try deleting your InDesign cache files. Is it happening on all documents or just a specific one? What operating system are you using?
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